What does clarification aim to achieve during an interview?

During an interview, clarification serves the essential purpose of clearing up misunderstandings. This process helps ensure that both the interviewer and the client have a mutual understanding of the topics being discussed. By asking specific questions or rephrasing what has been said, the interviewer can pinpoint areas that may be unclear or ambiguous. This not only enhances the accuracy of communication but also builds a stronger rapport between the interviewer and the client, as it demonstrates an active interest in fully comprehending the client’s concerns or feelings.

The goal of clarification is to facilitate a productive dialogue where the client feels heard and understood, enabling more meaningful exchanges. This can lead to more effective outcomes in the interview, as the client may feel more comfortable and secure in sharing information when any potential confusion has been addressed.